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POLICIES

In today’s online shopping market,  honesty is the best policy.  Read the following sections to find out more about how I ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact me if you have any questions!

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RETURNS AND REFUNDS

I do not accept returns or exchanges. To cancel, you must contact me within 48 hours of purchasing, 70% of your purchase will be refunded. If your order has been shipped within 48 hours of being placed, no refund will be allowed. 

SHIPPING

Some notes for receiving your shipment:
Open your parcel carefully! Sometimes items move during shipping; message me if you have any concerns.

 

Let me know if you want your purchase to be gift wrapped or if there is a specific occasion that it is being purchased for! 

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DURABILITY


Horses can handle a certain degree of light play, but I can not guarantee that paint wear, scratches, etc. will not occur.

If you want your model to retain its flawless coat I would recommend using it as a display model or purchasing a blanket.

Tack is delicate and fragile; I cannot guarantee anything will not break.

 

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